Common Questions​

All your questions about JustGo answered. If you have any further questions, don’t hesitate to get in touch.

Common Questions​

All your questions about JustGo answered. If you have any further questions, don’t hesitate to get in touch.

JustGo is the awesome new brand of GoMembership. As a company we have developed beyond just a membership offering and now provide a fully configurable SaaS solution suitable for many functions and departments within your organisation. Find out more through the JustGo Story.

GoMembership has been rebranded into the awesome new brand you see before you today. As a company we have developed beyond just a membership offering and now provide a fully configurable SaaS solution suitable for many functions and departments within your organisation. Find out more through the JustGo Story.

Club+ has been rebranded into the awesome new brand you see before you today. It retains all of the same functionality as before but has become unified into the JustGo brand and can now be purchased as JustGo Essential or Pro. Find out more on our pricing page.

Every JustGo customer has their own environment. You must first visit the login screen of their environment. Every customer is different so to login for the first time you will either need your email address, username or member ID. If you enter one of these into the login box and click forgot password, you will receive an email of which you simply need to follow the instructions.

You must visit the login page of your club or associations system, enter your email address, username, or member ID into the login box and click forgot password. If you are still having trouble, please contact your club or association directly, as they will be able to support you.

JustGo is a sophisticated and extensive configurable standard platform built over years of working with national, regional, and local organisations across multiple industries. We are experts in understanding the requirements of membership organisations and have developed JustGo to cater to almost any organisation of any size without the need to customise. We regularly update and enhance our core offering to ensure that every customer can benefit from the latest features and functionality we develop. We often make enhancements based on new customers’ requirements and because of this we have an actively engaged community who all benefit from each other’s knowledge and needs.

If you are looking for a fully customised system built specifically for your needs we would be very happy to talk you out of it, just get in touch.

JustGo is designed with the sole intention to make your administration life easier and more efficient, no matter the size of your organisation. JustGo allows you to collect and store member and club data, take membership payments, run events, sell tickets, share documents, stay on top of your coaches with our Credential Management feature and send direct communications to one or all of your members. Members, alongside Regional and club administrators have access to their own profiles from which they can keep all their personal, members, or club details up to date, as well as make sure their club has paid its affiliation and renewed all of its members. This means higher member retention, less manual chasing, and more time saved for every level of your community. There is a lot more than JustGo can do so get in touch and we’d love to provide you with a demo

No, JustGo has big sporting community around the globe which we are super proud of but our software is suitable for any group, club, organisation, or association that has members.

Yes, the JustGo solution comes in 3 different packages to suit organisations of any size. If you want to start small, take a look at JustGo Essential or Pro. The Enterprise package is suitable for organisations with multiple tiers to their community.

Pricing varies depending on the package chosen and the number of members you have but you can see the pricing here.

Yes, although JustGo includes membership, events, online payments, communications, data capture, and more as standard, other modules are available which expand the solution. If you have specifics in mind, make sure you get in touch through our contact form here.

Yes, we use your branding and imagery to create a recognisable and consistent login page for you.

We fully recognise the responsibility we have to provide a secure environment for our customers’ data and understand the sensitivity of the personal information held. We have achieved the ISO 27001 Information Security Standard certification globally, and our robust and secure infrastructure aims to offer the highest level of data security, performance, resilience, disaster recovery, and cyber-attack prevention.

JustGo supports Credit/Debit cards, and Direct Debit/SEPA.

Feel free to reach out through our Contact Form and we’ll be happy to answer anymore questions you have. 

If you are an existing customer and want to log a support case you can simply email support@justgo.com or login to your Support Desk account and log one directly. 

When you become a customer, you will receive your login details to the Support Desk with URL and user instructions. If you have misplaced these please email support@justgo.com and we’ll be happy to help. 

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